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Privacy Policy

1. Introduction

T Bell Memorials (“we”, “us”, “our”) processes personal data in compliance with UK GDPR. We collect, use, store, and share your data when you visit our website, request quotes, or contact us.

2. Data Controller

T Bell Memorials
223 Kingsway, Dunmurry, Belfast, BT17 9SB
📞 028 9062 4114 · ✉️ thomasbell04@aol.com
Family-run monumental stonemasons active since 1970, offering headstones, inscriptions, renovations, memorial surroundings, and accessories.

3. Personal Data We Collect

  • Forms & contact: name, email, phone, type of service, message via web or email

  • Communications: details shared through phone calls or emails

  • Website analytics: anonymised IP, device/browser info, pages viewed, session duration through essential & performance cookies only — no advertising/profiling cookies

4. How We Use Your Data

  • To provide quotes, advise, and arrange memorial services (headstones, inscriptions, restorations, surrounds)

  • To confirm bookings, updates, and follow-up communications

  • To improve our website and service using anonymous analytics

  • To comply with legal, financial, and operational record requirements

5. Legal Basis

  • Contractual necessity: to supply requested services

  • Legitimate interests: to operate and improve our business and online presence

  • Consent: for any optional follow-up or marketing communications

  • Legal obligation: to retain relevant records

6. Data Sharing

We do not sell or rent data. May be shared with:

  • Service providers (web hosting, email, analytics) under processing agreements

  • Regulatory/legal authorities, if required by law

7. Cookies & Tracking

  • Essential cookies: for forms and navigation

  • Performance cookies: for anonymised analytics (e.g., Google Analytics)
    No third-party advertising or profiling cookies are used

8. Data Retention

  • Service and enquiry records: retained up to 7 years for legal, compliance, and warranty purposes

  • Analytics logs: session data deleted after 24 months; aggregated analytics may be retained as needed

9. Your Rights

Under UK GDPR you may:

  • Access, correct, delete, restrict, or port your data

  • Withdraw consent or object to processing

  • Lodge a complaint with the ICO
    Contact us via phone or email to exercise your rights.

10. Security

We protect your data with SSL encryption, secure hosting, access controls, and trained staff. While no system is entirely secure, we adhere to industry best practices.

11. International Transfers

All data is processed and stored within the UK—no overseas transfers occur.

12. Policy Updates

We may update this policy occasionally. The Effective Date above reflects the current version. Continued use of our website indicates acceptance of any changes.

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